Trust & Support

Cancellation & Date Change Policy

How to cancel or change a FlyX flight booking, and what each option costs.

How to cancel or change

Contact FlyX support with your booking reference or PNR. We check the airline charges first and tell you the exact amount. Nothing is cancelled or changed until you confirm.

Cancellation charges

You pay the airline cancellation charge plus the FlyX cancellation fee of Rs 300 per passenger per sector (domestic) or Rs 500 (international). The convenience fee, payment gateway charges and any discount used are not refunded.

Date change charges

You pay the airline change fee, any fare difference for the new flight and the FlyX reschedule fee of Rs 300 per passenger per sector (domestic) or Rs 500 (international). Some fares cannot be changed at all.

No-show

If you do not cancel before the airline deadline, the airline treats it as a no-show and usually refunds only the statutory taxes, less the adjustments above.

Time-sensitive bookings

If departure is close, contact support immediately. Airline deadlines are strict, and a late request can mean a higher charge.